Privacy Policy

Rialto6 is responsible for the processing of personal data collected through this website.

You can contact us through the contact form on this website or by email at info@rialto6.org. Our contact details are Rua Conde Redondo 6, 1 andar, 1150-105 Lisboa, Portugal.

If you subscribe to our newsletter, we collect your email address and any other information you choose to submit in the subscription form. We use this information to send news, updates and information about Rialto6 and its activities.

The legal basis for this processing is your consent. You can withdraw that consent at any time by clicking the unsubscribe link included in each email.

Our newsletter forms are operated through Mailchimp, which processes data on our behalf in order to send subscription confirmation emails and newsletters. Mailchimp may process personal data outside the European Economic Area, including in the United States. Where this happens, we rely on the safeguards made available by the provider for international transfers.

When you contact us through the website form or by email, we collect the information you choose to provide, such as your name, email address and message.

We use this data to respond to your enquiry, keep a record of our correspondence and manage any follow-up requests. Contact form submissions may be stored in the website administration area for support and record-keeping purposes.

The legal basis for this processing is our legitimate interest in responding to enquiries and managing communications, or, where your message relates to a purchase or other request before entering into a contract, taking steps at your request before entering into that contract.

You are not legally required to provide this data, but if you do not provide the information marked as required in the form, we may not be able to respond to your message.

If you create an account, place an order or request an invoice through Rialto6 Livraria, we collect the information needed to process your purchase and manage your account. This may include your name, email address, billing and shipping details, tax information, order history and any account credentials you create.

We use this information to process payments, fulfil orders, arrange delivery, provide customer support and comply with accounting and tax obligations.

The legal basis for this processing is the performance of a contract with you, the taking of steps at your request before entering into a contract, and compliance with our legal obligations.

Some of this information is required in order to create your account, complete your order or issue an invoice. If you do not provide the required data, we may not be able to complete the relevant transaction or provide the requested service.

If you ask to be notified when an item is back in stock, we collect your email address, the selected item or variation, the language of the request, the date of your consent and, if you are logged in, your account identifier.

We use this data only to record the request, avoid duplicate requests, manage stock availability and send you a notification when the item becomes available again.

The legal basis for this processing is your consent. You may withdraw your consent at any time by contacting us at info@rialto6.org.

The data is kept for as long as necessary to manage the back-in-stock request and send the corresponding notification, unless we need to keep it for longer for security, evidential or legal compliance purposes.

Depending on the checkout option you select, payments on this website may be processed through PayPal, PayPal card services or cash on delivery. We do not store full payment card details on the website.

Where required for invoicing and bookkeeping, order data may also be processed through our accounting or invoicing tools, including Moloni.

To help protect forms, customer accounts and checkout actions from abuse, the website may use technical security tools, including spam and bot-prevention checks.

The legal basis for this processing is the performance of a contract, compliance with legal obligations, and our legitimate interests in fraud prevention, website security and business administration.

We do not use the personal data collected through these website features for solely automated decision-making that produces legal or similarly significant effects.

This website uses cookies and similar technologies to provide essential functionality, keep the website secure, remember browsing preferences, and store your cookie preferences. Our banner stores your consent choice in a first-party cookie called website_cookie_consent.

Essential cookies are used based on our legitimate interest in operating the website safely and effectively. If non-essential cookies or similar technologies are used, they will only be activated after you accept them through the banner, with consent as the relevant legal basis.

We do not use Google Analytics, analytics cookies, or advertising cookies on this website.

Your choice is stored in a first-party cookie called website_cookie_consent for up to 365 days. An older cookie called cookie_consent may also exist for compatibility with previous versions of the website. You can withdraw or change your choice by deleting these cookies in your browser settings; when you return to the website, the banner will be shown again.

We do not sell your personal data. We share data only when this is necessary to operate the website and the services we provide, for example with newsletter, payment, invoicing, hosting, analytics, security or technical support providers, or when we are legally required to disclose information.

Depending on the service used, recipients may include providers such as Mailchimp for newsletters, PayPal for payments, Moloni for invoicing, Google for analytics and website usage measurement, and Cloudflare or equivalent services for anti-spam and anti-bot protection.

Depending on your consent choices, we may share technical and usage data with Google, as an analytics service provider, to measure website usage and improve the browsing experience.

The website may use Cloudflare Turnstile or equivalent anti-spam and anti-bot protection services in certain forms or sensitive actions. These services may process technical information necessary to verify that the interaction is legitimate and to protect the website against abuse.

Some of these providers may process personal data outside the European Economic Area. When this happens, we rely on the safeguards made available by the relevant provider for international transfers.

We retain personal data only for as long as necessary for the purposes described in this policy, including legal, accounting and operational requirements. For example, newsletter data is kept until you unsubscribe, contact enquiries are retained for as long as needed to deal with the enquiry and any follow-up, back-in-stock notification requests are kept for as long as needed to manage the request and send the notification, and order data may be retained for the period required by applicable accounting and tax laws.

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration.

You have the right to request access to, rectification or erasure of your personal data, as well as restriction of processing, portability, objection to processing and withdrawal of consent where consent is the applicable legal basis.

You also have the right to lodge a complaint with the Portuguese supervisory authority: CNPD – Comissão Nacional de Proteção de Dados, www.cnpd.pt, Av. D. Carlos I, 134, 1º, 1200-651 Lisboa.

We may update this Privacy Policy from time to time to reflect changes to the website, our services or legal requirements. The latest version will always be published on this page.

Last updated: 30 June 2026.

If you have any questions about this policy, or if you want to exercise your rights, please contact us through the website contact form or by email at info@rialto6.org.